[ Legal ]

Terms and Conditions of Use and Service

Laboremus Uganda Ltd · Plot 51 Ntinda Road, Ntinda, Kampala, Uganda
www.laboremus.ug · support@laboremus.ug · T: (+256) 751 069 277

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE OR OUR SERVICES.

1. Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires, the following words and expressions shall have the meanings set out below:

"Applicable Law" means all applicable laws, statutes, regulations, rules, codes, ordinances, regulatory requirements, directives, guidelines, and codes of practice in force in the Republic of Uganda, including the Data Protection and Privacy Act, Cap 97, the Computer Misuse Act, Cap. 96, the National Payment Systems Act, Cap 59, the Electronic Transaction Act, Cap 99 and any other legislation or regulatory guidance issued under them, as amended or replaced from time to time.
"Master Terms / Master Terms and Conditions" means these terms and conditions as updated from time to time.
"Business Day" means any day other than a Saturday, Sunday, or public holiday in Uganda on which commercial banks are open for business in Kampala.
"Business User" means a User who is accessing or using the Services for commercial, business, or institutional purposes, including banks, fintechs, SACCOs, insurers, employers, and other regulated or unregulated entities.
"Consumer User" means a User who is an individual accessing the site for personal, non-commercial use only.
"Data Processing Agreement" or "DPA" means the data processing agreement applicable to the Services, as amended from time to time, which governs the processing of Personal Data by Us on behalf of Business Users acting as data controllers or processors.
"Downtime" means any period during which the Verification Services are materially unavailable or inaccessible to a User due to a failure in our systems, infrastructure, or connectivity, excluding Scheduled Maintenance, Force Majeure Events, or unavailability caused by Government Data Sources or third-party service providers.
"Government Data Sources" means the National identification registries, tax authorities, corporate registries, credit bureaus, sanctions lists, and other official or public-sector databases to which we connect to perform identity or business verification.
"Personal Data" has the meaning ascribed to it under the Data Protection and Privacy Act, Cap 97.
"Scheduled Maintenance" means planned maintenance windows for which We provide at least twenty-four (24) hours' prior notice through the Website, dashboard, email, or another reasonable communication channel.
"Services" means the identity verification, business verification, KYC/KYB screening, sanctions/PEP/adverse media screening, and related compliance technology services provided by us via the Website, API, dashboard, or other integrated platforms, including any associated support services.
"User" or "You" or "Your" means any person, natural or legal, who accesses or uses the Website or Services.
"Verification Services" means the paid or subscribed identity and business verification functionalities provided through the platform.
"Website" means the website operated by Laboremus Uganda Limited accessible at www.Laboremus.ug and all associated sub-domains, APIs, and web applications.
"We" or "Us" or "Our" means Laboremus Uganda Limited, a company registered in the Republic of Uganda under company number 80010003869129, with its registered office at Plot 51 Ntinda, Kampala, Uganda.

References to "writing" or "written" include email and other electronic communications. Headings are for convenience only and do not affect interpretation. Words importing the singular include the plural and vice versa. References to a statute include that statute as amended, consolidated, re-enacted, or replaced from time to time.

2. Who We Are and How to Contact Us

Laboremus Uganda is a site operated by Laboremus Uganda Limited ("We"). We are registered in the Republic of Uganda under company number 80010003869129 and have our registered office at Plot 51 Ntinda, Kampala, Uganda.

We are regulated by the Personal Data Protection Office as a Data Processor and the National Information Technology Authority as an Information Technology Service Provider.

To contact us, please email support@laboremus.ug.

3. Agreement Structure

These Terms and Conditions, together with the documents listed below, govern Your access to and use of the Website and Services and form the agreement between You and Us to the extent applicable:

Our Privacy Policy
Our Acceptable Use Policy
Our Cookie Policy
Our Data Processing Agreement (where applicable); and
Any Service Order, Statement of Work, or Commercial Agreement executed between You and Us.

In the event of any conflict between these documents, the following order of precedence shall apply (highest to lowest):

A separately executed written commercial agreement or service order signed by both parties;
The Data Processing Agreement;
These Terms and Conditions;
The Acceptable Use Policy;
The Privacy Policy; and
The Cookie Policy.

4. Eligibility, Account Security, and Acceptance

By accessing the Website, registering for an account, clicking to accept these Terms and Conditions, or using any of the Services, You represent, warrant, and undertake that:

You are at least eighteen (18) years of age and have the legal capacity to enter into binding contracts;
If You are a Business User, You are duly authorised to bind the entity You represent;
All information You provide to Us is accurate, complete, and current; and
You will comply with these Terms and Conditions and all Applicable Law.

Your acceptance of these Terms and Conditions may be given electronically, including by clicking an acceptance button, ticking a consent box, signing electronically, or continuing to use the Website or Services after being presented with these Terms and Conditions. Such electronic acceptance shall be valid, binding, and enforceable to the fullest extent permitted by Applicable Law.

If You do not agree to these Terms and Conditions, You must immediately cease accessing the Website and must not use the Services.

Account Security

If You are provided with a user identification code, password, API key, access token, or any other security credential, You must keep that information confidential and secure, use it only for authorised purposes, and not disclose it to any unauthorised person. You are responsible for all activity carried out through Your account or credentials, whether authorised by You or not, except to the extent caused by Our breach of these Terms and Conditions. We may disable, suspend, rotate, or revoke any credential at any time where We reasonably believe that You have breached these Terms and Conditions, created a security risk, or used the Services unlawfully or improperly.

If You know or suspect that anyone other than You knows your user identification code or password, You must promptly notify Us at support@laboremus.ug.

5. Mandatory Consent to the Data Processing Agreement

Certain Services, including those that involve processing Personal Data on Your behalf or integrating Our platform with Your systems, are governed by the Data Processing Agreement.

Before You are authorised to access or use those Services, including API access, dashboard verification tools, bulk verification features, or any feature involving the transmission of third-party Personal Data to Our platform, You must:

Review the Data Processing Agreement;
Explicitly accept and consent to the Data Processing Agreement (via click-wrap acceptance, electronic signature, or written execution, as applicable); and
Represent and warrant that You have the authority, instructions, notices, consents, and lawful basis required to instruct Us to process Personal Data for the purposes contemplated by the Services.

If You do not consent to the Data Processing Agreement, You are not permitted to access or use the specific Services governed by it. You may continue to use general, non-authenticated, or publicly available areas of the Website only.

By using the Verification Services to verify an individual's or business's identity, You represent and warrant that You have provided all required notices to, and obtained all necessary consents, authorisations, or other lawful bases from, data subjects and relevant third parties as required by Applicable Law; and that Your instructions to Us to process Personal Data will not cause Us to violate any Applicable Law.

Notwithstanding the above, We may, as a security and consent-confirmation measure, send a one-time password (OTP) or similar verification message to the relevant data subject using the contact details provided or authorised by You. The OTP mechanism is intended only to help Us confirm that consent was obtained; it does not replace, reduce, or relieve You of Your obligation to obtain a valid lawful basis before submitting Personal Data to Us.

6. Privacy, Lawful Basis, Data Subject Rights, and Cross-Border Processing

We will collect, use, disclose, retain, and otherwise process Personal Data only where We have a lawful basis to do so under Applicable Law, including where processing is necessary for the performance of these Terms and Conditions or a related agreement, compliance with legal or regulatory obligations, the legitimate operation, security, and improvement of the Services, the establishment or defense of legal claims, or where consent has been obtained from the relevant data subject or authorised representative.

Subject to Applicable Law and any lawful restrictions, data subjects may have rights to be informed about the processing of their Personal Data, access their Personal Data, request correction or rectification of inaccurate Personal Data, object to or prevent certain processing, object to direct marketing, request blocking, erasure, or destruction of Personal Data, and exercise rights relating to automated decision-making. Requests may be submitted through the contact details provided in these Terms and Conditions or in Our Privacy Policy.

By accessing or using the Services, You authorise and consent to the transfer, storage, access, hosting, support, and processing of Personal Data outside Uganda where reasonably necessary for the provision, operation, security, support, improvement, or lawful administration of the Services. Where Personal Data is transferred or processed outside Uganda, We will take reasonable steps required by Applicable Law to ensure that such transfer or processing is subject to appropriate safeguards, contractual protections, confidentiality obligations, and security measures.

Where You provide Personal Data relating to third parties, You represent and warrant that You have provided all required notices and obtained all necessary consents, authorisations, approvals, or other lawful bases required to permit Us, Our affiliates, subcontractors, service providers, and authorised recipients to process and, where necessary, transfer such Personal Data across borders in accordance with these Terms and Conditions, the Data Processing Agreement, the Privacy Policy, and Applicable Law.

7. Services, Fees, and Payment

7.1 Description of Services

We provide identity verification, business verification, KYC/KYB compliance support, sanctions, politically exposed person, adverse media screening, and related compliance technology services by connecting to Government Data Sources and other authorised data providers. Specific service levels, volumes, pricing, usage limits, support arrangements, and any additional commercial terms shall be set out in the applicable service order, commercial agreement, statement of work, or pricing page on Our Website.

7.2 Fees and Refunds

Where Verification Services are provided on a paid, prepaid, subscription, or per-transaction basis:

All fees are quoted exclusive of applicable taxes unless otherwise stated.
Fees are due in accordance with the applicable service order, commercial agreement, invoice, or pricing terms, and where no separate payment period is specified, immediately upon ordering or using the relevant Verification Service.
We may suspend or restrict access to the Services for non-payment, suspected misuse, security risk, or breach of these Terms and Conditions, without prejudice to any other rights or remedies available to Us.
Where We determine that You are entitled to a refund, We shall process the approved refund within five (5) Business Days from the date on which We confirm the refund approval, subject to verification of the transaction and any processing timelines imposed by payment service providers or financial institutions.

Refunds shall be made using the original payment method where reasonably practicable, unless We agree otherwise in writing. Nothing in this clause limits any refund, cancellation, or other right which cannot lawfully be excluded under Applicable Law.

8. Downtime, Service Availability, and Remedies

8.1 Service Availability

We will use commercially reasonable efforts to make the Verification Services available. However, the Services are dependent on third-party systems, Government Data Sources, telecommunications networks, internet connectivity, and other external infrastructure. Accordingly, We do not warrant that the Website or Services will be uninterrupted, error-free, secure, or available at all times.

8.2 Scheduled Maintenance

We may carry out Scheduled Maintenance from time to time. We will use reasonable efforts to provide at least twenty-four (24) hours' prior notice and to schedule maintenance during off-peak hours (East Africa Time).

8.3 Downtime and Failed Paid Verifications

Where You have paid for a Verification Service and the verification fails to complete, is not processed, or is materially interrupted due to Downtime (excluding Downtime caused by Government Data Source failures, Your own systems, or Force Majeure Events), You must notify Us in writing via support@laboremus.ug within twenty-four (24) hours of the occurrence. Upon verification, We may, at Our sole discretion, re-process the verification transaction at no additional charge, or issue a refund or account credit equal to the fee paid for the affected verification.

8.4 Failure to Report

If You fail to notify Us within the twenty-four (24) hour period specified above, You waive any right to a refund, credit, or re-processing for that specific transaction, unless otherwise required by Applicable Law.

8.5 Exclusions from Downtime

For the avoidance of doubt, the following shall not constitute Downtime for which a remedy is available:

Unavailability caused by Government Data Sources, public registries, or third-party data providers being offline, inaccurate, or unresponsive;
Unavailability caused by Your internet connection, hardware, software, or API integration errors;
Unavailability during Scheduled Maintenance for which notice was given;
Unavailability due to a Force Majeure Event; or
Suspension of Services in accordance with these Terms and Conditions or the Acceptable Use Policy.

9. Data Accuracy and Source Disclaimers

9.1 Reliance on Government and Third-Party Sources

The Verification Services rely on data obtained from Government Data Sources, public registries, and other third-party data providers. We do not create, maintain, verify independently, or control the underlying government, public, or third-party records.

9.2 No Warranty as to Accuracy of Source Data

To the fullest extent permitted by Applicable Law, We make no representation, warranty, or guarantee as to the accuracy, completeness, timeliness, reliability, or fitness for purpose of any data retrieved from Government Data Sources or third-party providers. Government records may contain errors, omissions, outdated information, or processing delays beyond Our control.

9.3 Verification Results Are Not Conclusive

A verification result, including a result marked "verified," "not verified," "partial match," "inconclusive," or any similar status, is based solely on the information available from the relevant data source at the time of the query. It is not legal advice, financial advice, a guarantee of identity, a certification of legal status, a substitute for customer due diligence, or a confirmation that a person or entity is suitable for onboarding, employment, lending, contracting, or any other decision. You remain solely responsible for applying Your own policies, judgment, and legal obligations before relying on any Verification Services.

9.4 No Liability for Source Data Errors

We shall not be liable for any loss, damage, claim, or liability arising from or related to inaccuracies, errors, or omissions in Government Data Sources or third-party data; delays in updates to government or public records; changes in a data subject's status occurring after the time of verification; or any decision, action, or omission by You or any third party based on, or alleged to be based on, verification results.

10. Intellectual Property Rights

We, Our affiliates, or Our licensors own or are licensed to use all intellectual property rights on the Website, platform, software, APIs, documentation, databases, designs, content, trademarks, logos, and materials made available through the Website or Services. Except as expressly permitted under these Terms and Conditions or a separate written agreement, all rights are reserved.

You may print off one copy and may download extracts of any page(s) from our site for your personal use, and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

You must not use, copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, distribute, licence, sell, or exploit any part of the Website, Services, software, APIs, or content for commercial purposes except as expressly authorised by Us in writing or under an applicable commercial agreement.

If you print off, copy, download, share, or repost any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

11. No Text or Data Mining, or Web Scraping

You shall not conduct, facilitate, authorise, or permit any text or data mining, web scraping, crawling, automated extraction, automated querying, bulk harvesting, benchmarking, or other automated access in relation to the Website, Services, APIs, content, data, or systems, except where We have expressly authorised such activity in writing. This includes using:

Any "robot," "bot," "spider," "scraper," or other automated device, program, tool, algorithm, code, process, or methodology to access, obtain, copy, monitor, or republish any portion of the site or any data, content, information, or services accessed via the same.
Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends, and correlations.

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

12. Uploading Content to Our Site and Identity Documents

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy. You warrant that any such contribution does comply with those standards, and you are liable to us and indemnify us for any breach of that warranty.

Any content You upload to the Website will be treated as non-confidential and non-proprietary, except to the extent it constitutes Personal Data, identity documents, regulated information, or confidential business information submitted for the purposes of the Services. Such information shall be handled in accordance with these Terms and Conditions, Our Privacy Policy, the Data Processing Agreement where applicable, and any separate written agreement between the parties. You retain ownership of Your content, but grant Us a limited, worldwide, non-exclusive, royalty-free licence to use, host, store, copy, process, transmit, and make available that content solely as necessary to provide, secure, support, improve, and comply with legal obligations relating to the Services.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy. If you wish to contact us in relation to content you have uploaded to our site and that we have taken down, please contact support@laboremus.ug.

You are solely responsible for securing and backing up your content. You must not upload any material that could incite a terrorist offence, solicit any person to participate in terrorist activities, provide instruction on any method or technique for committing a terrorist offence, or threaten to commit a terrorist offence.

13. We Will Suspend Your Service If You Frequently Upload Illegal Content

If you frequently upload material that is clearly illegal, we may suspend your access to our service for a reasonable period of time. We will warn you in advance if we plan to suspend you. When deciding whether to suspend you, we will consider:

how many items of clearly illegal content you have uploaded within a given timeframe in terms of the volume of other content uploaded by other users during that time;
the gravity of the misuse, including the nature of the illegal content and its consequences (potential or otherwise);
where possible to identify, your intention in posting the material.

If you frequently submit notices or complaints that are clearly unfounded, we may suspend the processing of any further notices or complaints from you for a reasonable period of time. We will warn you in advance if we propose to suspend processing of your notices or complaints.

14. Rights You Are Giving Us to Use Material You Upload

When you upload or post content to our site, you grant us the following rights to use that content:

a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the website and across different media including to promote the site or the service, provided that such license shall automatically expire when you delete the content from the site or terminate your account, except where we are required to retain copies for legal or compliance purposes; and
where the functionality of the Website permits other users to access or interact with Your user-generated content, a worldwide, non-exclusive, royalty-free license for those users to use that content only in accordance with the functionality of the Website and these Terms and Conditions.

15. We Are Not Responsible for Viruses and You Must Not Introduce Them

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs, and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer, or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act, Cap. 96, and other applicable laws of Uganda. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

16. Rules About Linking to Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy. If you wish to link to or make any use of content on our site other than that set out above, please contact support@laboremus.ug.

17. Indemnification

17.1 Client Indemnification

You shall indemnify, defend, and hold harmless Laboremus Uganda Limited, its affiliates, officers, directors, shareholders, employees, contractors, agents, partners, suppliers, and licensors from and against all claims, demands, proceedings, losses, liabilities, damages, penalties, fines, costs, and expenses, including reasonable legal fees, arising out of or in connection with:

Your access to or use of the Website or Services, including the Verification Services;
Your breach of these Terms and Conditions, the Acceptable Use Policy, the Privacy Policy, the Cookie Policy, or the Data Processing Agreement;
Your violation of any Applicable Law, including data protection, financial services, anti-money laundering, and consumer protection laws;
Your negligence, wilful misconduct, or fraud;
Any Personal Data or identity documents You submit, upload, or cause to be processed through the Services, including any claim that such processing infringes the rights of a data subject or violates Applicable Law;
Any reliance by You on Verification Services in a manner contrary to these Terms and Conditions or contrary to our reasonable instructions;
Any dispute between You and a data subject, government authority, or regulatory body concerning Your use of the Services; and
Your infringement of any intellectual property or other proprietary right of any person or entity.

17.2 Defence Control

We may, at Our option and expense, assume exclusive control of the defence and settlement of any claim or dispute for which You are required to indemnify Us. You shall cooperate fully with Us in the defence of any such claim, provide all reasonably requested information and assistance, and not admit liability or settle any claim without Our prior written consent.

18. Limitation of Liability

18.1 Liability That Cannot Be Excluded

Nothing in these Terms and Conditions excludes, restricts, or limits any liability, right, remedy, warranty, condition, obligation, or protection that cannot lawfully be excluded, restricted, or limited under Applicable Law, including liability for death or personal injury caused by Our negligence, fraud or fraudulent misrepresentation, wilful misconduct, and any other liability which cannot lawfully be excluded or limited.

18.2 Business Users

If You are a Business User, the Website, Services, content, verification results, APIs, and related materials are provided on an "as is" and "as available" basis. To the fullest extent permitted by Applicable Law:

We exclude all implied conditions, warranties, representations, guarantees, undertakings, or other terms that may otherwise apply to the Website, Services, content, verification results, APIs, or related materials.
We shall not be liable for any loss or damage — whether in contract, tort, negligence, breach of statutory duty, restitution, misrepresentation, or otherwise — arising out of or in connection with: Your use of, or inability to use, the Website or Services; any interruption, suspension, restriction, delay, unavailability, or termination of the Website or Services; any inaccuracy, error, or omission in Government Data Sources or third-party data; any virus, malware, cyberattack, or security breach affecting Your systems, except where directly caused by Our breach; or any decision, action, or reliance by You or any third party based on the Website, Services, or related outputs.
We shall not in any circumstances be liable for loss of profits, revenue, sales, business, or anticipated savings; business interruption or loss of data; loss of goodwill, reputation, or business opportunity; or any indirect, special, incidental, punitive, exemplary, or consequential loss or damage.
Our total aggregate liability to You for all claims shall not exceed the total fees paid by You to Us in the twelve (12) months immediately preceding the event giving rise to the claim. Where a claim relates to a single paid verification transaction, Our liability shall not exceed the fee paid for that specific transaction, unless otherwise agreed in a separate written agreement signed by both parties.

18.3 Consumer Users

If you are a Consumer User, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

19. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies on the Website and Services as described in Our Cookie Policy. Where required by Applicable Law, We will request Your explicit opt-in consent before placing or using non-essential cookies or tracking technologies. You may manage, withdraw, or change Your cookie preferences through the consent mechanism made available on the Website or through Your browser settings. If You disable or reject certain cookies or tracking technologies, some Website or Service features may not function properly.

20. Force Majeure

We shall not be liable for any failure or delay in performing any obligation under these Terms and Conditions where such failure or delay is caused by events beyond Our reasonable control, including acts of God, fire, flood, epidemic, pandemic, war, civil unrest, terrorism, labour dispute, governmental action, regulatory restriction, court order, power failure, telecommunications failure, internet outage, cyberattack, failure or unavailability of Government Data Sources, or failure of third-party service providers.

During a Force Majeure Event, we shall promptly notify You of the event, use reasonable endeavours to mitigate the effect of the event, and resume performance as soon as reasonably practicable. No remedy (including refund or credit) shall be available for interruptions caused by a Force Majeure Event.

21. Suspension and Termination

We may suspend, restrict, or terminate Your access to the Website or Services immediately, with or without notice, where:

You breach these Terms and Conditions, the Acceptable Use Policy, the Data Processing Agreement, or any applicable commercial agreement;
You use, or We reasonably suspect that You have used, the Services for any unlawful, fraudulent, abusive, unauthorised, or high-risk purpose;
You fail to pay any applicable fees when due;
We are required or advised to do so by Applicable Law, regulatory direction, court order, Government Data Source requirement, or third-party provider requirement; or
continued access would, in Our reasonable opinion, create a security, operational, legal, regulatory, reputational, or data protection risk.

Upon termination, all licences granted to You shall cease; You must immediately cease all use of the Services; and all provisions which by their nature should survive termination shall continue in force, including provisions relating to intellectual property, confidentiality, data protection, data accuracy disclaimers, indemnification, limitation of liability, suspension, termination, no waiver, entire agreement, survival, and governing law.

22. Third-Party Links and Resources

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

23. How to Complain About or Report Content

If You become aware of any material on the Website that is illegal, infringes rights, breaches these Terms and Conditions, may constitute child sexual abuse or exploitation material, may constitute terrorist content, or may otherwise be harmful or unlawful, please notify Us immediately at support@laboremus.ug and provide sufficient information to enable Us to assess and respond to the report.

24. Severability

If any provision (or part of a provision) of these terms is found by any court or regulatory authority of competent jurisdiction to be unlawful, invalid, or unenforceable, that provision or part-provision shall, to that extent, be deemed not to form part of these terms, and the validity and enforceability of the remaining provisions shall not be affected.

25. No Waiver

No failure or delay by Us in exercising, enforcing, or insisting upon strict performance of any right, remedy, power, or obligation under these Terms and Conditions shall operate as a waiver of that right, remedy, power, or obligation, nor shall it relieve You of Your duty to comply with these Terms and Conditions. Any waiver by Us of a breach or default shall be valid only if made in writing and shall apply only to the specific breach or default expressly waived.

26. Entire Agreement

These Terms and Conditions, together with the Data Processing Agreement, Privacy Policy, Acceptable Use Policy, Cookie Policy, and any applicable service order, statement of work, or commercial agreement, constitute the entire agreement between You and Us in relation to Your access to and use of the Website and Services and supersede all prior agreements, representations, negotiations, and understandings, whether written or oral, relating to that subject matter.

27. Amendments and Updates

We may amend or update these Terms and Conditions from time to time to reflect changes in the Services, Applicable Law, regulatory requirements, security requirements, third-party provider terms, or Our business operations. Where We make material changes, We will provide reasonable prior notice before the changes take effect by email, dashboard notice, website notice, or another reasonable communication channel. Your continued access to or use of the Website or Services after the effective date constitutes acceptance of the updated Terms and Conditions. If You do not agree to the updated Terms and Conditions, You must stop using the Website and Services before the changes take effect.

28. Survival

Any provision of these Terms and Conditions which expressly or by implication is intended to continue after termination or expiry shall survive, including provisions relating to intellectual property, data protection, confidentiality, data accuracy and source disclaimers, indemnification, limitation of liability, suspension and termination consequences, severability, no waiver, entire agreement, survival, and governing law and jurisdiction.

29. Governing Law and Jurisdiction

These Terms and Conditions, including their subject matter, formation, interpretation, performance, and enforcement, shall be governed by and construed in accordance with the laws of the Republic of Uganda. Subject to Our right to seek enforcement of Our rights or remedies in any jurisdiction where You are located or have assets, the parties irrevocably submit to the exclusive jurisdiction of the courts of Uganda in respect of any dispute, claim, or proceedings arising out of or in connection with these Terms and Conditions.

— End of Terms and Conditions —